1. Introduction

This policy explains how we, Uko Payments Pvt Ltd. (hereinafter referred to as “Uko”), use the personal information which you provide to us when using our service, including but not limited to our website and mobile applications (jointly referred as “Website”).

Please read this Privacy Policy and understand it before using our services.

By visiting and/or ordering services on this Website, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.

2. What information do we collect about you?

Uko may use the KYC submitted by you for business purposes. You hereby consent to

(i) receiving e-newsletters as well as other communications containing offers etc. and

(ii) Uko providing your information to sponsor/s and/or companies associated with it for the purpose of providing you with offers and/or information.

You agree to indemnify, save, and hold Uko , its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein.

3. Cookies

The Services and the Site are owned and operated by Uko Media Pvt Ltd. India and/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services and the Site provided by Uko (the “Materials”) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws.

As between you and Uko , all Materials, trademarks, service marks, and trade names contained on the Site are the property of Uko and/or third party licensors or suppliers. You agree not to remove, obscure, or alter Uko India or any third party’s copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services.

We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile Payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the web browser should allow you to refuse cookies if you wish by changing the settings.

4. Storage and security of your personal information

Uko will use all reasonable endeavours to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorised access, modification or disclosure.

Uko will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy.Where you have chosen a password to access certain services of the Website, you are responsible for keeping your password confidential.

We recommend not sharing your password with anyone.Due to the nature of the internet, Uko does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorised use of your personal information in connection with the Website.

5. How will we use the information we collect from you?

You consent to Uko collecting and using your personal information for processing and delivering the order/s placed on the Website and any other service provided through the Website. In particular you expressly consent that Uko may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by Uko or by third parties providing delivery services to Uko

You consent to Uko using your personal information for advertising and direct marketing purposes in order to inform you about the Website and the goods and services it provides, or other matters that it believes will be of interest to you. Uko may disclose your personal information, and you consent to the disclosure of your personal information, to: other entities within the Uko group of companies; and third parties engaged by Uko or other members of the Uko group to perform functions or provide products and services on our behalf such as processing Payments, mail outs, debt collection, research, statistical information, marketing and direct or indirect advertising. If you would like to unsubscribe from receiving direct marketing communications from Uko or do not want us to share your personal information with other parties, please e-mail us at [email protected] or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list.

We will use reasonable endeavours to comply with your request within a reasonable period of receipt of your request.Please note that the withdrawal of any authorisations for processing of your personal information by third parties may result in us not being able to provide you with any services. Uko reserves the right to disclose your personal information if it is required or authorised to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of Uko or any third party, or to avoid injury to any person.If the Uko business is sold or merges with another entity then some or all of your personal information may be passed to a third party.

6. Access to your information

Uko will use all reasonable endeavours to keep personal information it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal information Uko holds about you.

We will use reasonable endeavours to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information – [email protected]. Uko reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation.

You may contact us to correct any of your personal information that is inaccurate, incomplete or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavours to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with Uko will not automatically delete the personal information held about you. If you would like Uko to delete all personal information together with the deletion of your account, please follow the steps mentioned-above. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests.

7. Changes to our Privacy Policy

Uko reserves the right to alter all or any part of this Privacy Policy.

Any changes thereto will be notified via the Website and, where appropriate, through e-mail notification.

8. Other Websites

Our Website may have links to other websites. This privacy policy only applies to the Website.

You should therefore read the privacy policies of the other websites when you are using those sites.

9. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: [email protected]

10. Background Location Tracking in Uko Sales Team APP or in Uko main APP

Uko Sales Manager app collect location data to improve location accuracy when finding nearby bluetooth printer . Your location can be accessed at any time even when the app is closed or not in use.

Uko Sales Team app collects location data to Enabled tracking your trips to work or calculated distance travelled even when the app is closed or not in use.

11. Refund Policy

12. Who We Share Your Data With

Suggested text: If you request a password reset, your IP address will be included in the reset email.

13. How Long We Retain Your Data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

14. What Rights You Have Over Your Data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

15. Where Your Data Is Sent

Suggested text: Visitor comments may be checked through an automated spam detection service.